Shipments and returns conditions

Terms and Conditions of delivery of orders placed online in ILUS

We would like you to familiarize yourself with the general terms and conditions set out below, which establish the conditions for processing and organizing your purchases. The website ilus.es offers for sale "clothing sewing kits with design by ILUS".

1. Formalization of the contract and delivery of products

1.1 For online orders made at ilus.es, we only enter into contracts in Spanish. When you place an order for ILUS products your contract is celebrated with I LOVE YOU SEW S.L. B90235219 Avda. San Francisco Javier 24, ground floor 12C Sevilla Spain.

1.2 By clicking on "Buy" you are making a binding order of the items that appear in your basket. Once you have issued your order, we will immediately send you an email with the confirmation of it. The binding contract is formalized at the moment you receive the order confirmation from us. Please bear in mind that orders placed by bank transfer will be sent as soon as we receive the payment of the entire purchase price as well as any shipping costs partner. Therefore, we ask you to make a transfer for the purchase price immediately after receiving the order confirmation, and in any case, within 7 days.

1.3 Please note that if the product is not available, we will refund any payment you have made as soon as possible.

1.4 Deliveries are made in Europe, with the exception of the territories of the Canary Islands, Ceuta and Melilla. When the terms are expressed in working days, they will be understood as working days every day between Monday and Friday, both included, but not holidays or weekends.

2. Prices, shipping costs and shipping service

2.1 The prices established in the products on the date in which the order is placed will be applicable. The established prices are the final prices (total), that is, they include the value added tax in Spain at the applicable legal tax rate. Until the full payment of the purchase price is made, the product will remain our property.

2.2 The shipping service is available for orders. When you place the order you will see this option available. If you use the shipping service, the product will be delivered within the indicated days.

3. Customer service

For any question, write to hello@ilus.es.

3. Legal liability for defects and additional information

3.1 Our liability for defects in the products are governed in accordance with the corresponding legal provisions.

3.2 These terms and conditions can be consulted at ilus.es. You can also print or save this document by selecting the usual commands in your browser (normally File -> Save as).

3.3 You can also easily archive your order information by downloading the terms and conditions and using the appropriate commands in the browser to save the order summary that appears on the last page of the order process of the online store, or waiting for Receive the automatic order confirmation that we also send to your email address once your order is completed. The email with the order confirmation includes your order information and our terms and conditions and can be easily printed or saved with your email.